hello_cory432
May 29, 2026
"Checkout was kind of a hassle"
Checkout worked in the end, but it wasn’t exactly smooth. The page took longer than I expected to load, and then I had to type in my shipping info again, which was annoying. My order did go through eventually, but the process left a bit of a bad impression
Johnathan-long
May 29, 2026
"Quality can vary a bit from order to order"
I’ve ordered a few times, and it’s not always exactly the same. Some orders have been really good, but others felt a little different in quality, like the texture or freshness was just slightly off. Not terrible, just a bit inconsistent
"Customer service never followed up"
I reached out to ask what was going on with my order, but the replies were super slow and didn’t help at all. They said they’d get back to me, but there was no follow-up whatsoever. it felt like I was just being ignored. I won’t be ordering from them again.
hello_sara521
April 24, 2026
"I ordered from southernalternative.com and, the shipping..."
I ordered from southernalternative.com and, the shipping took so long it put me in a sour mood. I wasn’t expecting it overnight or anything, but it went way past what I thought was reasonable.
The tracking barely changed, so I was just sitting there checking for updates and getting more annoyed with no clear answer. By the time the package finally arrived, I was already over it and didn’t even feel excited about it anymore. If this is their usual shipping speed, I don’t see myself ordering again.
ShaneMcgill
April 10, 2026
"Probably a bit too pricey for me"
The items looked nice enough, and I don’t really have any complaints about the selection. But the prices felt kind of high to me. I’m sure I’ve seen similar stuff for less elsewhere, so I probably won’t be ordering again.
Candace.crumpler
April 05, 2026
"I checked out southernalternative.com hoping to..."
I checked out southernalternative.com hoping to find a solid strain selection, but it felt limited. A bunch of the ones I was interested in either weren’t listed or looked like they were out of stock!!
For a site focused on this kind of stuff, I really expected more variety. It’s tough to pick something that actually matches what you like when there aren’t many options, so I ended up not placing an order.
hello_christian242
March 23, 2026
"Still not fixed"
I reached out about an issue with my order and the replies took forever... they eventually said it was taken care of but nothing actually changed. still dealing with the same problem, frustrating honestly
WilliamRicks
March 17, 2026
"Wish there were more payment options"
I might be in the minority here, but I’m sure PayPal would’ve made checkout a lot easier for me. Since it wasn’t an option, I ended up passing.
debbie1979
March 11, 2026
"Helped a bit, but not sure who’s really responsible"
It did help a little, but not as much as I was expecting. The frustrating part is that it’s not really clear who’s supposed to own the issue or follow up, so I was kind of left guessing. Not terrible, but I wouldn’t say it fully solved the problem either
"Freshness was disappointing"
I feel kind of stupid for trusting them. Some of the items were okay, but a few definitely weren’t as fresh as I expected. Nothing was totally awful, but it was disappointing enough that I probably wouldn’t order again
Loren.savage
February 16, 2026
"I was looking through Southern Alternative and decided..."
I was looking through Southern Alternative and decided to place an order, but after I paid, I started feeling a little uneasy about the lab testing info.
I expected the reports to be easy to find, with clear batch numbers and recent dates, but it all felt kind of vague to me. Maybe the details are on the site somewhere, but I didn’t feel like I should have to hunt around for basic proof.
For products like this, I really want transparency right up front. Once my payment went through, the lack of clear testing info made me question whether I should’ve ordered at all
derek_Freeman84
February 14, 2026
"The box showed up crushed and it was..."
The box showed up crushed and it was barely taped shut. Everything inside was kind of shifting around and just looked messy, like that part wasn’t really handled with much care. For something being shipped, it felt like they didn’t put much thought into it.
Lucy_robb77
February 10, 2026
"My order showed up wrong"
I ordered a couple of shirts from Southern Alternative, it was annoying when they arrived. One shirt was the wrong size, and another wasn’t even the color I chose. What made it more frustrating for me was that the packing slip actually showed the correct items I ordered, so I have no idea how it still got messed up. I had been waiting on the order, so opening it up and seeing it wasn’t right was a letdown.
MicahCheatham_35
January 26, 2026
"Kept running into the same issues on my phone"
I tried using the site on my phone and noticed a pattern quickly: the pages would load for a bit, then freeze right when I was trying to move around. Checkout was also confusing, and I kept feeling like I was missing a step or getting sent in circles. I wanted it to be simple, but it ended up being frustrating
amanda-Blacker
January 17, 2026
"Kinda disappointed tbh"
I bought this shirt the fabric felt cheap right away. After just one wash, it lost its shape and some of the stitching started coming loose. Maybe I just got a bad one, idk, but for the price I was expecting way better. Def wouldn’t buy again
carla1998
December 19, 2025
"Same sketchy feeling all over again"
I just didn’t feel safe ordering from this site. I’ve run into this kind of thing before, and I’m tired of taking chances when something already feels off...